Let's be honest
For many managers in adult social care, supervision is regarded as a pain. A form to fill in. A box to tick. Something that gets in the way of the real work — until the inspector arrives, and it suddenly matters very much indeed.
We built 1two.one because we think that's a symptom of a broken process, not an inevitable truth about supervision itself.
When supervision is hard to prepare for, hard to conduct well, and hard to document accurately, it becomes something people endure rather than value. The form gets filled in. The box gets ticked. Nobody gets much out of it.
It doesn't have to be that way.
Why 1two.one
Three reasons supervision works better with 1two.one.
Be present
The conversation is where supervision happens.
When the recording takes care of itself, you can give the person in front of you your full attention. No typing while listening. No reconstructing from memory afterwards. No divided focus at the moment that matters most.
Real active listening. For the whole session.
That's not just easier supervision. It's better supervision.
Save time
No typing up afterwards.
No reconstructing what was said from notes scribbled in the margin.
The record is accurate, structured, and ready the moment the session ends. Multiply that across a team, every month, and the hours add up fast. Hours that go back into the work that actually matters, not into paperwork that could have been avoided.
For managers with a million and one things to do, that time is precious.
Generate the evidence
Every conversation contains a wealth of evidence.
1two.one surfaces it automatically, scanning each session against CQC Quality Statements and turning what might feel like an ordinary conversation into a powerful demonstration of the quality of care you provide.
No additional work. No paper trail to hunt down. Just the evidence, ready when you need it.
The research says
You can't take notes and listen at full capacity. Cognitive science has shown this since 1994. Supervision keeps asking you to.
Step 1 of 4
Speaker-labelled transcript
Every supervision captured verbatim with diarisation built in.
Step 2 of 4
Meeting summary & action items
A clean recap and follow-up tasks, ready in seconds.
Step 3 of 4
Compliance evidence
Quotes mapped to CQC Regulations and Quality Statements.
Step 4 of 4
Supervision matrix
Every schedule, every staff member — see what's overdue, due soon, and on track at a glance.
How it works
From conversation to compliance in three steps.
No templates to fill. No formatting to fight with. Just a clean workflow your registered managers will actually use every week.
Record the session
Open 1two.one on tablet, phone, or laptop. Conduct your supervision naturally. Our secure pipeline captures the audio and uses native diarisation to distinguish exactly who is speaking.
AssemblyAI · Speaker labels
Automated evidence scan
Our reasoning AI scans the transcript against your regulator's framework (CQC, CIW, Care Inspectorate or RQIA) and induction standards like the Care Certificate — pulling actionable insights, flagging risks, and identifying training needs in context.
Reasoning model · High effort
Review & sign
In minutes, a perfectly formatted compliance report is ready. Review the AI-generated summary, add manager notes, and save the audit-ready PDF.
Audit-ready PDF · Signed
Supervision 1.0 is broken
Still spending hours every month typing up notes?
Your staff are your greatest asset — but keeping up with mandatory supervisions is an administrative burden. A standard 1-hour supervision can take another 45 minutes to type, format, and align with regulatory frameworks. Recalling and accurately remembering notes can create compliance gaps during your next CQC assessment.
Rushed, incomplete or delayed notes leave your service wide open to compliance gaps. 1two.one captures the conversation, writes the report, and gives you better CQC evidence — automatically.
Savings calculator
What could you get back?
Based on 45 minutes of write-up per supervision.
- minutes: 45
- staff: 30
- staff-max: 150
- rate: 18
- day-hours: 7.5
- Monthly: 12
- Every 6 weeks: 8.7
- Quarterly: 4
1two.one generates each audit-ready report in minutes. Figures are estimates to help you gauge the opportunity.
Free course
Sharpen every supervision you run. Seven core modules — from preparation to measuring impact — plus two bonuses on the annual appraisal and active listening.
Engineered for UK social care
More than transcription. Real compliance intelligence.
Verbatim intelligence — anchored in your team's real voice.
Standard summaries replace real human speech with dry, corporate template talk. 1two.one captures the exact, authentic words of your care staff — understanding subtle stress, highlighting unspoken support, and connecting genuine dialogue directly to your regulator's evidence requirements.
Compliant
“I raised the concern with safeguarding right away.”
Insight: Correctly articulated local authority reporting pathway.
Risk
“I wasn't sure if I should sign the MAR chart before or after.”
Insight: Unclear on safe administration protocol — flagged for manager coaching.
GDPR & UK DPA by default
Encrypted in transit and at rest. Personal information is automatically screened by our confidentiality check and presented to the manager for human-in-the-loop review. Resident confidentiality is hard-coded.
Regulator-ready evidence outputs
Reports categorise discussion points into regulatory evidence — making your next inspection a breeze.
Best-in-class speaker labelling
Native diarisation cleanly separates supervisor from care worker — even with crosstalk or strong regional accents.
Audit-ready PDF templates
Structured reports map directly to your regulator's framework (CQC, CIW, Care Inspectorate or RQIA) and induction standards like the Care Certificate — branded to your service.
Unlimited supervisor seats
Bring every supervisor and frontline worker into the platform. We charge per service — never per seat.
Pricing
Simple, transparent pricing. No contracts.
Scale seamlessly as your team grows. All tiers include unlimited supervisor accounts and full feature access.
Founding-member pricing — save up to 45%. Prices below reflect the launch discount, locked in for 12 months. Only available to early adopters — choose a plan below to secure the discount.
Starter SAVE 40%
Regular price £49/ month
£29 / month
Founding-member price
Up to 15 staff
10 hours of audio / month
Micro-providers, small residential homes, local domiciliary startups.
- Unlimited supervisor seats
- AssemblyAI speaker labelling
- CQC-aligned report templates
- UK & EU data residency (London & Dublin)
- Email & chat support
Recommended
Growth SAVE 45%
Regular price £89/ month
£49 / month
Founding-member price
Up to 50 staff
30 hours of audio / month
Established home care branches and medium care homes.
- Everything in Starter
- Deep meaning analysis (high effort)
- Bulk import of supervision schedules
- UK & EU data residency (London & Dublin)
- Manager onboarding session
Scale SAVE 45%
Regular price £179/ month
£99 / month
Founding-member price
Up to 120 staff
70 hours of audio / month
Rapid-growth agencies and large nursing facilities.
- Everything in Growth
- Multi-location dashboards
- Custom CQC evidence categories
- UK & EU data residency (London & Dublin)
- Priority phone support
Enterprise
Custom
120+ staff
Tailored audio allocation
Care groups, multi-site providers and national franchises.
- SSO & user provisioning
- Dedicated success manager
- UK & EU data residency (London & Dublin)
- Bespoke compliance modules
How do audio hours work? Each tier includes a generous pool of recording hours based on standard UK care supervision frequencies. 10 hours is more than enough to cover monthly or bi-monthly 1-on-1 sessions for up to 15 active staff members without ever hitting a ceiling.
From the blog
Thinking on supervision, compliance & AI
-
Supervision Backlog Reduction Case Study
A supervision backlog reduction case study for adult social care managers: turn delayed notes into signed, audit-ready evidence quickly after each session.
-
Best Confidential Recording Practices for Care
Best confidential recording practices for UK adult social care: consent, privacy, secure storage and review steps that protect staff, residents and evidence.
-
How to Conduct Reflective Supervision Well
Learn how to conduct reflective supervision that supports staff, spots risk early and creates clear inspection-ready evidence without late-night write-ups.
Ready when you are
Turn your next supervision into audit-ready evidence.
Founding-member pricing is locked in for your first 12 months. Set up in minutes — no sales calls, no contracts.